Privacy Policy

1. Introduction

Welcome to Banyan Home. We are deeply committed to respecting and protecting the privacy of our customers across India. This Privacy Policy details the ways in which we collect, store, process, and protect your personal data when you interact with our website, visit our Bengaluru store, or inquire about our premium furniture collections.

2. Information We Collect

When you use our services or submit an inquiry through our contact form, we may collect the following types of information:

• Personal Identification Data: Your name, email address, and phone number.
• Delivery Information: Your physical address for furniture delivery, installation, and associated logistics within India.
• Communication Records: Details of your inquiries, feedback, and customer service interactions.

3. How We Use Your Information

The data we collect is utilized strictly for operational, customer service, and legitimate business purposes, including:

• Fulfilling your furniture orders and coordinating deliveries directly to your location.
• Responding accurately to your inquiries submitted via email or our online contact forms.
• Providing essential updates regarding store policies, collection launches, or changes to our terms.
• Improving the overall usability, design, and performance of our website.

4. Data Protection and Security

Banyan Home employs robust security measures to protect your personal information against unauthorized access, alteration, or disclosure. While no digital platform is completely secure, we adhere to industry best practices and operate in accordance with applicable Indian data protection frameworks to ensure your data is handled responsibly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share necessary details solely with trusted logistical partners (such as delivery and assembly teams) strictly for the purpose of fulfilling your order, or when legally required to do so by local authorities in India.